WILL THERE BE a Battery Replacement Policy?
What is Element Vape? An area online e-commerce store which allows you to choose from a large number of different Vape Shop herbal choices. The web site describes their product because the “estrogenic nicotine alternative available in liquid form.” So how exactly does it work? When you go to the website, you will see thousands of selections, such as fruity, floral, traditional, and exotic flavors.
As a person, you may want to know about their shipping options, return policy, privacy policies, FAQs, and much more. Please note that we strive to be an accommodating, helpful, and informative site for all our customers. Assuming you have any additional questions, please visit Element Vape’s help center for answers or request a signature confirmation.
How can I order online? To place your order, simply login at Element Vape, select the product you would like, and follow the prompts. For questions, or if you want to place an order, please be aware that you may need to contact their support team. As well as email, you can also utilize the telephone. Please note that our phone hours are Monday – Friday, Eastern Standard Time. They are usually open in the event of server outages, so you may want to call of these times.
Can I return my damaged product or cancel my order? Yes, absolutely! Any damaged product or incorrect order can be cancelled or returned within the initial thirty days without incurring any additional charges. In addition, if you would like to cancel your account, you will greatly appreciate the shipping refund. Our website will not allow customers to leave a poor feedback after they have ordered through our website, and exactly the same goes for placing an order through our contact number.
Can I track my order? Yes, we do provide the tracking information for all orders. This includes our shipping address submissions. Please be aware that people cannot accept returns on goods which have arrived to your door without our express prior approval.
Are there any other ways to earn reward points or cash back from my Element Vape purchase? Yes, as mentioned above, we can pay one to encourage repeat purchases. Additional cash return or discount promotions are available through our website. If you are a loyal customer, we will reward you with even more discounts, free gifts or merchandise, or even cash. We are committed to offering our customer service professionals with training and education on our products, as well as providing them having an extensive library of educational material, including videos and printed resources.
Will there be an alternative solution to earn reward points or cash back? Yes, you should use your credit or debit card to get items from our website. Once you have completed your purchase, you may enter your user id and pin number to redeem your reward points. Please note that you’ll not receive cash back or discount on the purchases of electronics items made using your credit card. Only those Reward Points redeemed for Black Friday merchandise will qualify for rewards.
Do I get free shipping on my order? Yes, you’ll receive free shipping on all orders, irrespective of your shipping address. We are still focusing on adding additional reward options, such as gift cards and free shipping options, so check back soon.
What about refunds and exchange policies? We have policies and procedures in place for returning items you might be unhappy with. Please be aware that upon delivery, standard shipping rates connect with all U.S. destinations. Also, because of internet sites employing Adult Signature, free shipping and replacement charge are not applicable on certain orders, such as those requiring assembly.
Where may i contact the Customer Service department? Our phone number is easily available on our home page. In case you have any further questions, you may contact us at anytime by e-mail, phone, or regular mail. In addition, we encourage customers located within eBook readers such as the Kindle and iPad to e-mail us with any questions or concerns. Additionally, we encourage customers located within non-Ebook reading devices such as for example netbooks and other wireless laptops to e-mail us with any questions or concerns. If you experience a technical problem with our product or in case you have questions about our services, you need to contact us at anytime.
Is there a warranty or guarantees? Our policy is to offer a lifetime warranty on all of our products, which covers replacement or repair for defects in materials or workmanship for a full year from the date of purchase. In the event you experience any harm or defect while using our products, you need to notify us right away so as to get yourself a proper replacement.